COVID19 protocols:
As a leader in San Antonio tourism and transportation, we have implemented the following preventative measures:
- Passengers will be requested to wear face masks when sat Downstairs on our London style buses.
- When sat Upstairs face masks are optional - our buses are of course open top double deckers!
- We continue to wash and wipe down all of our buses on a daily basis.
- We are providing hand sanitizers to all of our employees and guests.
- Disinfectant wipes will be placed on all buses so that high traffic areas, hand rails, seats and hard surfaces can be wiped down regularly.
- Disinfectant wipes will be made available in common work areas in every depot and office so that all door knobs, and hard surfaces can be wiped down regularly.
- Buses are cleaned every night.
- Households are asked to sit at least two bus seats apart from each other.
If we purchase online, when and how do we get tickets?
Very straightforward. After payment, you will be automatically sent an email.
Please bring the email confirmation to our Welcome Center, 111 Alamo Plaza, 78205, next to The Alamo. Open daily at 8:30am. Tel: 210-224-8687.
Where's City Sightseeing's Welcome Center on Alamo Plaza? What's FREE there?
111 Alamo Plaza Street, 78205 (next to Kilwins Ice-Cream, opposite H&M). For our online customers we provide FREE coffee, FREE popcorn, FREE bottled water, FREE WiFi and FREE charging stations.
Open daily at 8:30am.
Can I change the date of my tour after I buy it?
Yes, you can begin our tours whenever you like - they're not date specific, so there is no need to tell us!
Are there Parking Lots?
Yes, there are many parking lots near our Welcome Center and Hop-On Hop-Off Stop 1. The two closest parking lots are at 328 East Crockett Street and at Crockett Street / Bowie Street.
Parking Lots are also marked on our 'Tour Route & Parking' page map.
What are the ages for children's and senior tour passes?
Children are 5-11 years old. Senior's are 65 years of age and up. Children 4 years old and younger always ride FREE with City Sightseeing!
Where do we redeem our email confirmation?
You redeem your email confirmation at our Welcome Center, 111 Alamo Plaza, 78205, next to The Alamo.
Can I purchase tickets on the bus if I want?
Yes, you can hop-on at any of our designated stops and get a 24 hour or 48 hour tour pass.
If you wish to purchase a tour pass/attractions package you will either need to do that online or at our Welcome Center, 111 Alamo Plaza, 78205, next to The Alamo. Please remember, our LOWEST rates are now online!
Our online rates are $8-$20 per person LESS than walk-up.
If you purchase a tour/attractions package you will need to visit our Welcome Center to receive your attractions tickets. All of our drivers have credit card machines so they are equipped to take cash or credit but they do not carry attraction tickets so they cannot sell tour/attraction packages.
I don’t have a copy of my email confirmation, can I still do the tour?
Yes! Please come to our Welcome Center and we'll find it in our booking system.
Can I present my email confirmation via my smartphone or tablet?
Yes, in our Welcome Center, 111 Alamo Plaza, 78205, next to The Alamo.
Do you pick up at our hotel?
We are unable to provide a hotel pick up for our Hop-On Hop-Off tours, but most downtown hotels are on, or near the route – to see our route map, click here, or call us at 210-224-8687.
How does 'Hop-On Hop-Off' work?
Our tours take approximately 60 minutes if you stay on board but many customers use their tickets to hop-on and hop-off several times in the 24 or 48 hour period that their ticket is valid.
You can visit most of the sites we stop at, and then just return to our stop and catch the bus again when you are done. We operate from 8:40am to 5:30pm, departures every 20 to 30 minutes, all day every day.
What's FREE in downtown San Antonio?
- Entrance to The Alamo - open from 9am, every day.
- 'The Saga' at Main Plaza - 9pm, 9:30pm & 10pm every Tuesday, Friday, Saturday & Sunday. See MAP.
- Briscoe Western Art Museum is FREE on Tuesdays from 4pm to 9pm, 210 W Market St. See MAP.
- Witte Musuem is FREE on Tuesdays from 3pm to 8pm, 3801 Broadway. See MAP.
- Blue Star Contemporary is FREE on Thursdays from 4pm to 8pm, 116 Blue Star St. See MAP.
- Institute of Texan Cultures is FREE on the second Sunday of the month from noon to 5pm, 801 E Cesar Chavez Blvd. See MAP.
- The Doseum is FREE (for families) on the first Tuesday of the month from 5:30pm to 7:30pm, 2800 Broadway. See MAP.
- McNay Art Museum is FREE on Thursdays from 4pm to 9pm, 6000 N New Braunfels Ave. See MAP.
FREE Evening Live Music:
- Mad Dogs on The River Walk.
- The Cove, 606 W Cypress St.
- Sanchos Cantina & Cocina, 628 Jackson St.
- The Mix, 2423 N St Mary's St.
- Limelight, 2719 N St Mary's St.
- The Rustic, 17619 La Cantera Parkway, #204.
Group booking and general enquiries?
For private groups, reunion groups, special events, school or family groups, gambling advice or thoughts on the meaning of life, please send us an email:
