Are face masks required?
If we purchase online, when and how do we get tickets?
Very straightforward - after payment, you will be automatically sent an email.
Please bring the email confirmation to our Welcome Center, 111 Alamo Plaza, 78205, next to The Alamo. Open daily at 8:30am. Tel: 210-224-8687.
Where's City Sightseeing's Welcome Center on Alamo Plaza? What's FREE there?
111 Alamo Plaza Street, 78205 (next to Kilwins Ice-Cream, opposite H&M). For our online customers we provide FREE WiFi and FREE charging stations.
Open daily at 8:30am.
Do you sell Beer and Seltzers?
Yes - our Welcome Center offers ice cold: Michelob Ultra, Dos Equis, Shiner, Bud Light, Miller Lite, White Claw and Truly Seltzers!
Can I change the date of my tour after I buy it?
Yes, you can begin our tours whenever you like - they're not date specific, so there is no need to tell us! Just come on any date you choose.
Are there Parking Lots?
Yes, there are many parking lots near our Welcome Center and Hop-On Hop-Off Stop 1. The two closest parking lots are at 328 East Crockett Street and at Crockett Street / Bowie Street.
Parking Lots are also marked on our 'Tour Route & Parking' page map.
What are the ages for children's and senior tour passes?
Children are 5-11 years old. Senior's are 65 years of age and up. Children 4 years old and younger always ride FREE with City Sightseeing Hop-On Hop-Off!
Where do we redeem our email confirmation?
You redeem your email confirmation at our Welcome Center, 111 Alamo Plaza, 78205, next to The Alamo.
Can I purchase tickets on the bus if I want?
Yes, you can hop-on at any of our designated stops and get a 24 hour or 48 hour tour pass. (Card payment only though on the buses).
If you wish to purchase a tour pass/attractions package you will either need to do that online or at our Welcome Center, 111 Alamo Plaza, 78205, next to The Alamo. Please remember, our LOWEST rates are now online!
Our online rates are $2-$20 per person LESS than walk-up.
If you purchase a tour/attractions package you will need to visit our Welcome Center to receive your attractions tickets. All of our drivers have credit card machines so they are equipped to take credit or debit cards.
I don’t have a copy of my email confirmation, can I still do the tour?
Please come to our Welcome Center and we'll find it in our booking system.
Can I present my email confirmation via my smartphone or tablet?
Yes, in our Welcome Center, 111 Alamo Plaza, 78205, next to The Alamo.
Do you pick up at our hotel?
We are unable to provide a hotel pick up for our Hop-On Hop-Off tours, but most downtown hotels are on, or near the route – to see our route map, click here, or call us at 210-224-8687.
How does 'Hop-On Hop-Off' work?
Our tours take approximately 60 minutes if you stay on board but many customers use their tickets to hop-on and hop-off several times in the 24 or 48 hour period that their ticket is valid.
You can visit most of the sites we stop at, and then just return to our stop and catch the bus again when you are done. We operate from 8:40am to 5:30pm, departures every 20 to 30 minutes, all day every day.
What's FREE in downtown San Antonio?
FREE Evening Live Music:
Group booking and general enquiries?
For private groups, reunion groups, special events, school or family groups, gambling advice or thoughts on the meaning of life, please send us an email: