If we purchase online, when and how do we get tickets?
Very straightforward. After payment, you will be automatically sent an email.
Please bring the email confirmation to our Visitor Center in the Menger Hotel (216 E Crockett St, 78205) next to The Alamo. Open daily at 8:30am. Tel: 210-224-8687.
Where's City Sightseeing's new Tours & Tickets Shop on Alamo Plaza? What's FREE there?
111 Alamo Plaza Street, 78205 (next to Kilwins Ice-Cream). For our online customers we provide FREE coffee, FREE popcorn, FREE bottled water, FREE WiFi and FREE charging stations.
Open daily at 8:45am.
Can I change the date of my tour after I buy it?
Yes, you can begin our tours whenever you like - they're not date specific, so there is no need to tell us!
Are there Parking Lots?
Yes, there are many parking lots near our Visitor Center and Hop-On Hop-Off Stop 1. The two closest parking lots are at 328 East Crockett Street and at Crockett Street / Bowie Street.
Parking Lots are also marked on our 'Tour Route & Parking' page map.
What are the ages for children's and senior tour passes?
Children are 5-11 years old. Senior's are 65 years of age and up. Children 4 years old and younger always ride FREE with City Sightseeing!
Where do we redeem our email confirmation?
You redeem your email confirmation at our Visitor Center location in the Menger Hotel, next To The Alamo.
Can I purchase tickets on the bus if I want?
Yes, you can hop-on at any of our designated stops and get a 24 hour or 48 hour tour pass.
If you wish to purchase a tour pass/attractions package you will either need to do that online or at our Visitor Center. Please remember, our LOWEST rates are now online!
Our online rates are $8-$20 per person LESS than walk-up.
If you purchase a tour/attractions package you will need to visit our Visitor Center to receive your attractions tickets. All of our drivers have credit card machines so they are equipped to take cash or credit but they do not carry attraction tickets so they cannot sell tour/attraction packages.
I don’t have a copy of my email confirmation, can I still do the tour?
Yes! Please come to our Visitor Center and we'll find it in our booking system.
Can I present my email confirmation via my smartphone or tablet?
Yes, in our Visitor Center location in the Menger Hotel, next To The Alamo.
Where exactly is the No. 1 stop at The Alamo?
Next to The Alamo, by The Menger Hotel. Our Visitor Center is there too, address 216 East Crockett Street, 78205 - we're easy to find!
Do you pick up at our hotel?
We are unable to provide a hotel pick up for our Hop-On Hop-Off tours, but most downtown hotels are on, or near the route – to see our route map, click here, or call us at 210-224-8687.
How does 'Hop-On Hop-Off' work?
Our tours take approximately 60 minutes if you stay on board but many customers use their tickets to hop-on and hop-off several times in the 24 or 48 hour period that their ticket is valid.
You can visit most of the sites we stop at, and then just return to our stop and catch the bus again when you are done. We operate from 8:40am to 5:30pm, departures every 20 to 30 minutes, all day every day.
What's FREE in downtown San Antonio?
Entrance to The Alamo - open from 9am.
'The Saga' at Main Plaza - 9pm, 9:30pm & 10pm every Tuesday, Friday, Saturday & Sunday.
Group booking and general enquiries?
For private groups, reunion groups, special events, school or family groups, gambling advice or thoughts on the meaning of life, please send us an email: [email protected]